Client Success: Megan Hillyard, DVMMar 10, 2023
When you dial the number for Country Roads Mobile Veterinary Services, Dr. Megan
Hillyard’s voicemail will tell you, “Currently, we are unable to accept new clients.” That is
because her schedule is full, treating goats, swine, and cattle to exceptional health care. In
her mobile office, Dr. Hillyard offers on-site services to all sizes of animals, from the tallest
horse to the smallest kitten. She and her assistant Emily make house calls throughout the
County of Shasta.
Dr. Hillyard received her Doctor of Veterinary Medicine degree in 2009 from Kansas State
University and moved to Cottonwood, CA shortly after. “As a veterinarian in the area for
11 years, I wanted to continue providing quality care for dogs, cats, goats, horses, and cattle
but with more flexibility. I knew I would have to start my own business in order to do all
this.” Before she opened her business, she took a friend’s advice and became a client of the
WBC at JEDI where she receives instruction and consulting on successfully managing her
books and finances. The WBC at JEDI’s Business Development Consultant/Accounting
Specialist sat down with Dr. Hillyard in February 2019 to guide her on best practices using
QuickBooks and online accounting. Country Roads Mobile Veterinary Services was launched
a few months later.
Over these past 4-years Dr. Hillyard has consulted with the WBC at JEDI to prevent herself
from stumbling in her small business. She says that she’s thankful for her relationship with
WBC at JEDI and appreciates that she can email her random, urgent questions to the
Accounting Specialist and they get back to her right away – without having to wait for an
appointment. Country Roads Mobile Veterinary Services incorporated in April 2022. Her
WBC at JEDI advisor was consulted in the redesignation, from Sole Proprietor to S-Corp,
and assisted her with making adjustments to her bookkeeping.
Dr. Hillyard saw a ~12% increase in gross revenue/sales from 9/21 to 9/22 and invested in a
new, $25,000 x-ray machine. Out of compassion for her clients (and their humans) she
hasn’t raised her rates by very much and still charges less than DVMs in the area. The
soaring cost of gas is a challenge but the animals in outlying areas of the county are well
worth the extra gallon.
"It’s good to have a lot of people cheering for you and wanting you to be successful. I frequently refer people who want to start a business to the WBC at JEDI." - Megan Hillyard